Mercedes-Benz is bringing back physical buttons for core controls like climate and volume, responding to driver complaints about touchscreen distraction. The German automaker will keep its large screens for infotainment, calling them a showcase of 'digital prowess.' The update is expected in Gulf markets by 2025-2026.
After years of touchscreen dominance, Mercedes-Benz is returning to practical roots. The German automaker announced it will reintroduce physical buttons and switches for essential functions such as air conditioning and volume control, following widespread criticism from customers who found touchscreens distracting and difficult to use while driving.
Why is Mercedes bringing back physical buttons?
According to a report by Autocar UK, Mercedes made the decision after listening to customer feedback demanding safer, easier-to-use controls. The company’s commercial director confirmed that buttons will return for functions requiring quick interaction without looking at the screen, such as temperature and volume adjustment.
Which functions will get physical buttons?
- Air conditioning control (temperature, fan speed)
- Audio system volume
- Front and rear window defrost
- Parking assist on/off
Will Mercedes abandon large screens?
No. On the contrary, Mercedes insists that large screens will remain an integral part of the brand’s identity. The company sees screens as a way to display ‘digital prowess’ and deliver an advanced user experience. However, the difference now is that screens will be used primarily for information and entertainment, while time-sensitive tasks are handled by physical buttons.
How does this compare to Mercedes’ competitors?
The move comes as some rivals like Volkswagen and Audi have begun reducing screen sizes and reintroducing physical buttons after negative customer reactions. Mercedes is choosing a middle ground: keeping large screens while adding physical buttons for core functions, which could give it a competitive edge in the market.
When will these changes reach Mercedes cars in the Gulf?
Mercedes has not yet announced a specific timeline for rolling out these changes in global markets, including Saudi Arabia and the UAE. However, the first cars equipped with the new buttons are expected to appear in 2025 or 2026, with higher-end models like the S-Class and EQS likely to receive the update first.
How much will this update cost?
Mercedes has not made any official statements regarding the impact of reintroducing buttons on car prices. However, it is unlikely to lead to a significant cost increase, as physical buttons are less expensive than complex touchscreens. Current Mercedes prices in Saudi Arabia start at around SAR 200,000 for the C-Class, and prices are expected to remain in a similar range.
Frequently Asked Questions
Will large screens disappear from Mercedes cars?
No. Mercedes confirms large screens will remain a key design element, but they will be dedicated to infotainment while physical buttons return for essential functions.
When will these changes appear in Mercedes cars in Saudi Arabia?
Mercedes has not set an exact date, but expectations point to 2025 or 2026 as the start of global rollout, including the Gulf region.
Will reintroducing buttons increase the price of a Mercedes?
A significant price increase is not expected, as physical buttons are less costly than complex touchscreens. Current Mercedes prices in Saudi Arabia start around SAR 200,000.
Sources
- Autocar UK — Mercedes to reintroduce buttons – but stick with big screens
